Overall Experience Reviews For Sport Clips Haircuts of Carbondale

I am 18. I have NEVER thought about writing a review about service I have received. I have been a customer at Sports Clips for 8 years. I have never had a bad experience, and came in today with complete confidence. But today, Oct. 18th 2019, my experience, to be honest, was garbage, and I couldnt help but write a review. I am so upset right now, and i honestly feel bad for writing this. For starters the girl did not introduce herself to me, and did not shake my hand. Thats not a big deal, but its the first time its ever happened here, and it was off-putting. She asked me what i wanted, and i said "a 5 on the sides and maybe a half an inch off the top" she then asked how i style it and i said no particular way. She also asked if i liked it to be disconnected, and i said yes. So she just started going in on my dome. She said nothing the entire haircut. Not one word at all. I knew she was messing it up. She did not do anything like the other people do. She took way too long so i was already nervous. I couldnt see my hair because i had to take my glasses off, so i was blind. She gets done, and the first words she said to me are "I am sorry, i am a visual learner, so a picture would have helped me". I was baffled to be honest. Why would she say that. Like dude, ask me for a picture if you know you are a visual learner??!!!!? Dont just be quiet the whole time. She didnt say one word until she was done, and then thats what she says. I then proceed to show her a picture of me a few months ago, and she goes "OOHHHHH" and i was like wtf. The next words she says to me (also baffling) were "Sorry i think i took too much off, a little over an inch. In my opinion i had to do that in order for it to look good". I was like oh my god no way she just said that. I cannot believe it. The haircut is not even close to what i wanted. Unbelievable man.

Very good experience. I got a nice haircut just how I wanted. The stylist was very conversational. MVP was great experience too. Will visit again for sure.

Horrible experience checked in and picked first available. Waited 47 minutes for the stylist to take break and then we were pushed back. Mind you we had picked first available and there was a customer that picked a stylist and they were going to do them first even though we were there first. Waited longer and had picked first availability. Wasted 45 minute drive to wait 47 minutes and then be told we had to wait longer. Great job sports clips