Overall Experience Reviews For Sport Clips Haircuts of Carbondale

I was honestly worried to take my boys here reading the reviews but I must say I was impressed. The check in app was helpful and eliminated wait time. Nikki greeted us and was great with my boys (ages 4 and 8). She did a fantastic job and boys loved it as well! We’ll definitely be going back!

Fist time in sports clips for me. Honestly was a bit overwhelmed at first. They were very busy and had a lot going on. The manager was super nice and made me feel right at home. Best haircut and beard trim I've ever had. Will def be telling my friends about it and coming back regularly.

I am 18. I have NEVER thought about writing a review about service I have received. I have been a customer at Sports Clips for 8 years. I have never had a bad experience, and came in today with complete confidence. But today, Oct. 18th 2019, my experience, to be honest, was garbage, and I couldnt help but write a review. I am so upset right now, and i honestly feel bad for writing this. For starters the girl did not introduce herself to me, and did not shake my hand. Thats not a big deal, but its the first time its ever happened here, and it was off-putting. She asked me what i wanted, and i said "a 5 on the sides and maybe a half an inch off the top" she then asked how i style it and i said no particular way. She also asked if i liked it to be disconnected, and i said yes. So she just started going in on my dome. She said nothing the entire haircut. Not one word at all. I knew she was messing it up. She did not do anything like the other people do. She took way too long so i was already nervous. I couldnt see my hair because i had to take my glasses off, so i was blind. She gets done, and the first words she said to me are "I am sorry, i am a visual learner, so a picture would have helped me". I was baffled to be honest. Why would she say that. Like dude, ask me for a picture if you know you are a visual learner??!!!!? Dont just be quiet the whole time. She didnt say one word until she was done, and then thats what she says. I then proceed to show her a picture of me a few months ago, and she goes "OOHHHHH" and i was like wtf. The next words she says to me (also baffling) were "Sorry i think i took too much off, a little over an inch. In my opinion i had to do that in order for it to look good". I was like oh my god no way she just said that. I cannot believe it. The haircut is not even close to what i wanted. Unbelievable man.